Netex Security has made it much easier for me to stay informed about what is happening at my grocery store, especially outside normal business hours. Their team monitors the cameras carefully and provides clear updates and reports. The communication has been professional from the beginning, and the service has been very reliable.Grocery and Supermarket
Workforce and Operations
Visitor and Delivery Monitoring
Everything that arrives and everything that leaves, with the time it happened and the camera it happened on.
Delivery disputes are usually settled by whoever has the better record. Without one, a short shipment becomes a conversation about who remembers what, and the supplier is remembering their side of it.
Netex Security timestamps arrivals and departures, observes what was moved where the cameras allow, and produces a written record you can put in front of a supplier or a courier.
Free CCTV Risk Review
Test this service on your own cameras
Three nights of live human monitoring, a written CCTV risk review, and reports covering what was observed. No new equipment required.
01 / 02
What is monitored
- Visitor arrivals and departures at reception or gate
- Vendor and supplier access to the site
- Contractor arrival, working area, and departure
- Delivery vehicle arrival and departure times
- Loading and unloading activity where cameras cover the bay
- Package-room and parcel-store activity
- Gate entry and exit for vehicles and pedestrians
- Vehicles remaining on site longer than expected
02 / 02
Documentation produced
- Arrival and departure timestamps for each delivery
- Vehicle description and, where legible, identifying marks
- Observations of unloading, including obvious discrepancies
- Camera references so the footage can be retrieved quickly
- Delivery dispute packs combining timeline and screenshots where authorised
Before you commit
Service Conditions
Counting limits
Operators can observe activity that is visible on camera. They cannot reliably count items inside sealed cartons, verify contents, or confirm weights. Observations support your own goods-in process rather than replacing it.
Personal data
Visitor observation must comply with applicable privacy law. We record operational facts relevant to the delivery or visit, not personal profiles of individuals.
Full conditions applying to every Netex Security service are set out on the Service Limitations page.
Client review
From a Netex Security Client
Questions
Questions about visitor and delivery monitoring
Can you confirm how many pallets were delivered?
Where the loading area is well covered and pallets are visible, an operator can usually give an observed count and note it as an observation. Where the view is partial, we say so rather than guessing.
Can you tell me if a contractor actually worked the hours they billed?
We can report observed arrival and departure times and whether they were present in the working area covered by cameras. What is done with that is your commercial decision.
Do you check visitors in?
No. This is observation and record-keeping, not a reception or access-control service. We do not admit visitors or operate door releases.
Related services
Often Combined With
Business Operations Monitoring
For owners who cannot be on site every day, this is the service that answers the real question: is the place actually being run properly?.
Read more
Inventory Management
Stock records tell you what should be there.
Read more
Staff Activity and Accountability
Standard operating procedures only mean something if somebody checks them.
Read more
Incident Reporting & Footage Help
Knowing something happened is not much use if nobody can find it.
Read more
Free CCTV Risk Review + 3 Nights Live Monitoring Test
See what visitor and delivery monitoring finds on your site
Send your details and a Netex Security specialist will arrange your free CCTV risk review, confirm camera compatibility, and set up three nights of live human monitoring.